

Most enterprises overestimate their readiness for AI and underestimate its complexity.
This session reveals how overconfidence the Dunning–Kruger trap keeps good projects from succeeding, and how leaders are breaking the cycle through hands-on learning and continuous improvement.
Date: November 26th, 2025 | Time: 5pm Dubai time

Most enterprises overestimate their readiness for AI and underestimate its complexity.
This session reveals how overconfidence the Dunning–Kruger trap keeps good projects from succeeding, and how leaders are breaking the cycle through hands-on learning and continuous improvement.
Date: November 26th, 2025 | Time: 5pm Dubai time | Live Online

Most enterprises are still learning the hard way. Don’t be one of them — learn faster, adapt smarter, and make AI actually work.



Overconfidence — The Silent Killer of AI Ambition
AI success is often limited by the Dunning–Kruger effect:
teams with little experience overestimate benefits and underestimate complexity.
You’ll learn how to identify early signs of overconfidence and replace them with readiness signals that build credibility, not chaos.

Upskilling Isn’t Enough — Why Experience Beats Education
Upskilling builds awareness but not execution power.
True capability comes from experimentation, cycles of testing, fine-tuning, and learning by doing.
This session explores how real-world iteration turns theory into impact.

AI Maturity Grows Through Practice, Discovery, and Refinement
AI success doesn’t happen in a single launch.
It develops through continuous improvement, one iteration at a time.
You’ll see how leading organizations turn small wins into scalable transformation.




With nearly two decades in enterprise technology and AI, Mamoun has seen the same pattern across the GCC: executives dazzled by vendor promises, then left with pilots that never deliver.
He built SMOrchestra to change that, to give leaders a trusted space to pressure-test ideas, swap what actually works, and turn AI talk into measurable results.

Representing Graia, one of the region’s leaders in human-centered AI for CX, Gabor brings a track record of helping enterprises transform at scale.
He’ll guide this session with practical insight on weaving empathy into AI strategy to drive loyalty, growth, and sustainable business impact